Last Updated: 1 June 2026
Skin IQ Clinic, located at 76A High Street, Watford, WD17 2BP, United Kingdom (“we,” “us,” “our”), is committed to protecting the privacy and security of our clients’ and website visitors’ information. This Privacy Policy explains how we collect, use, store, and disclose personal data provided to us, both online and offline, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following categories of personal information:
- Personal Identifiers: This includes names, email addresses, phone numbers, and other contact details.
- Health and Clinical Information: Specific health data relevant to the aesthetic services we provide, such as medical history, skin conditions, lifestyle factors, allergies, pre-screening responses, and treatment history/photographs.
- Financial Information: Payment details, including credit/debit card numbers or financing data, used for secure transactions with us.
- Technical Data: Information on how you use our website, including IP addresses, browser types, and visit durations, collected through cookies and similar technologies.
2. How We Use Your Information
Your personal information is used for the following purposes:
- To deliver, personalize, and improve our advanced aesthetic and clinical treatments.
- To manage your appointments, send reminders, and communicate with you regarding your treatment pathways.
- To send promotional marketing communications (where you have explicitly opted in).
- To process secure payments, manage flexible finance applications, and prevent fraudulent transactions.
- To comply with professional medical, legal, insurance, and regulatory obligations across the UK aesthetic industry.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: For specific activities, such as marketing communications, we will obtain your explicit consent.
- Contractual Necessity: To fulfill our contractual obligations to you as part of the specialized services and treatment programmes we provide.
- Legal Obligation: When we are required to comply with statutory, legal, medical, and regulatory requirements.
- Legitimate Interests: Where it is necessary for our legitimate business operations, and your interests and fundamental rights do not override those interests.
- Special Category Data: We process health and clinical data under the legal basis of providing health or social care treatments, managed by certified practitioners bound by professional confidentiality.
4. Sharing Your Information
We may share your information with:
- Trusted third-party service providers, clinical booking platforms, and financial partners who assist us in operating our clinic and website.
- Insurance providers, law enforcement, or regulatory bodies are strictly required by law.
- Any other third party with your prior, explicit consent to do so.
We require all affiliated third parties to respect the absolute security of your personal data and to treat it in strict accordance with UK law. We do not sell your personal data to third parties.
5. Data Security
We have implemented robust, industry-standard clinical and digital security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We limit access to your personal data strictly to those employees, agents, contractors, and practitioners who have a legitimate business need to know.
6. Data Retention
We will retain your personal data, including clinical history and medical forms, only for as long as necessary to fulfill the purposes we collected it. This includes satisfying any legal, insurance, accounting, or statutory reporting requirements mandated for aesthetic medical practices in the United Kingdom.
7. Your Rights
Under UK data protection laws, you have specific rights in relation to your personal data, including the right to:
- Request access to your personal data (Subject Access Request).
- Request correction of any inaccurate or incomplete data.
- Request the erasure of your personal data (where legally applicable).
- Object to or request the restriction of our data processing methods.
- Request the secure transfer of your personal data to another provider.
- Withdraw your consent at any time where we are relying on consent to process your data.
8. Cookies
Our website uses cookies to optimize your browsing and booking experience. You can easily manage, restrict, or disable your cookie preferences at any time through your individual browser settings.
9. Changes to Our Privacy Policy
We may update this policy from time to time to reflect changes in our practices or UK regulations. The latest version will always be prominently posted on this page.
10. Contact Us
If you have any questions about this privacy policy, our data management practices, or if you wish to exercise any of your legal rights, please contact our data compliance officer at:
- Clinic Name: Skin IQ Clinic
- Address: 76A High Street, Watford, WD17 2BP, United Kingdom
- Email: skiniqclinic.watford@gmail.com
- Phone: 01923545068
This privacy policy aims to give you clear and transparent information about how we handle your personal data. Your privacy is of the utmost importance to us at Skin IQ Clinic, and we are completely committed to safeguarding your data while providing you with the highest quality of service.
